Troubleshooting - Visual Rendering High DPI Issues

Troubleshooting - Visual Rendering High DPI Issues

Close out of Visual
right click on visual icon and select open file location
Find VM.exe 
Right click and select Properties
Select Change High DPI settings
Select the checkbox under High DPI Scaling Override
Select System (Enhanced)
Click ok then apply

    • Related Articles

    • Troubleshooting - Visual DPI doesn't match Desktop when using Remote Desktop

      Open regedit and navigate to the registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide Right-click, select NEW -> DWORD (32 bit) Value Type PreferExternalManifest and then press ENTER. Right-click PreferExternalManifest, and then ...
    • Visual Connect RESTful Web API (DERP) - Release Notes

      1100.1007 - (4/9/2026) Added support for Oracle 9.0.8 Fixed Backflush to ensure Backflush location is valid for current site_id 1100.1006 - (3/24/2026) Add the following features SalesOrderService When creating a customer order line, the code should ...
    • Troubleshooting - Error - error number 19005

      Troubleshooting connection Issues Error 19005 If receiving an error 19005 check the following Windows Services Check the SQL Server services and make sure they are running on the Database server Check SQL Server Configuration Manager Make sure the ...
    • Use Single Sign On in Visual

      If you get the above error when trying to log into Visual, create a shortcut pointing to VM.exe (or copy an existing shortcut to it). Right-click the shortcut and go to Properties, and at the end of the Target field, add a space and "-SYSADM" (no ...
    • Troubleshooting - Error - Cannot find specified protocol entry

      If the following error is encountered while trying to launch Visual, check if there are any ODBC connections with the same name as the database name specified for the Visual connection. ...