Unattended remote access refers to the ability to access a computer or network remotely without requiring the user on the other end to be present or actively participating. This is commonly used for IT support, remote administration, or monitoring systems.
WM-Synergy uses a tool called Zoho Assist to provide unattended remote access to our consultants when working with customers. Zoho Assist allows us to work with our customers who have secure cloud-based remote support and remote access software to deliver a top-notch customer support experience. We can establish secure, web-based, on-demand connections with remote PCs, laptops, mobile devices, and servers easily. Zoho Assist's antivirus-compatible and firewall-friendly interface ensures industry-grade security for all users, with features like two-factor authentication and customizable, automatic inactive session timeouts. Assist prompts users for consent and prioritizes the privacy of your data. If you would like more information on Zoho Assist, please see the links below.
Business/Product security with Zoho Assist
Secure Remote Access for your IT needs | Zoho Assist