Troubleshooting RAM / Asset 4000 Connector Error(s)

Troubleshooting RAM / Asset 4000 Connector Error(s)


Error Handling


In the installed directory, a folder named “Errors” will be created to hold any error(s) that occur anytime the API is called.  The text file will be named the date in which the error(s) occurred.  All error(s) will be appended to that file until the next day in which a new file will be created with the next day’s date.










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