Avalara Tax Connector - Troubleshooting - Sales Tax Calculation Returns $0
Avalara Sales Tax Calculation Returns $0
Here is a list of items to verify when trying to figure out why the sales tax calculation returns $0:
- The Customer does not have “Use Avatax” checked in Customer Maintenance
- The Customer has ‘Tax Exempt’ checked. If the item(s) is shipping to an alternate address, then the alternate address has ‘Tax Exempt’ checked
- The State / Province that the item(s) is shipping to is not in the list of Nexus states in the Tax Configuration macro in Customer Maintenance (including alternate shipping address(es))
- The state / province is not configured as a jurisdiction in the Avalara Admin Console
Related Articles
Avalara Tax Connector - Troubleshooting - Error - Maximum Message Size Quota For Incoming Messages Has Been Exceeded
Issue You may receive the following message after running the Tax macro on an order with a lot of lines: "'The maximum message size quota for incoming messages (65536) has been exceeded. To increase the quota, use the MaxReceivedMessageSize property ...Avalara Tax Connector - How To - Find Version Number
Using Visual ERP From Visual ERP run Customer Maintenance -> Macros -> Tax Configuration The 'Avalara Tax Configuration' window will be displayed as shown below. A window will appear with the current version number in the lower left corner. Provide a ...Avalara Tax Connector - Visual to Avalara Mapping
Avalara Tax Connector - How To - Set Usage Type on Customer Order
Starting with v908.2400, users will be able to set the Usage type on a per Customer Order basis. This will take precedence over any usage type(s) that may be set on a Customer (or it’s alternate shipping address if one is being used). In Customer ...Avalara Tax Connector - Release Notes
v1100.1003 2025.05.11 Add more diagnostic to validate the shipping address sent mod to SRI Macros SRITAX/SRITAXC to better handle an empty Avalara return data packet Add <line1><line2><line3> to the request packet information for traceability in ...